Return & Refund Policies

 

At AVANYIX, we want you to love what you purchase. If you are not completely satisfied, we’re here to help with a simple and transparent return and refund process.

 

1. Returns Eligibility

We accept returns under the following conditions:

  • The return request must be made within 7 days of delivery
  • The item must be unused, unworn, and in original condition
  • All original tags, packaging, and invoices must be intact

Note: Items that do not meet these conditions will not be eligible for return.

 

2. Non-Returnable Items

The following items are not eligible for return:

  • Products purchased during sale or clearance
  • Customized or made-to-order products
  • Items damaged due to misuse or improper handling

 

3. Return Process

To initiate a return:

  • Contact us at [Your Email Here] or [Your Contact Number]
  • Share your order ID and reason for return
  • Our team will guide you through the return process

Once approved, you may be asked to ship the product back or we may arrange a pickup (depending on location).

 

4. Refund Policy

  • Refunds will be processed once the returned item is received and inspected
  • The refund will be issued to the original payment method
  • It may take 5–7 business days for the refund to reflect in your account

 

5. Exchange Policy

  • We offer exchanges for size or defective products (subject to availability)
  • Exchange requests must be made within 7 days of delivery

 

6. Damaged or Defective Products

If you receive a damaged or defective item:

  • Contact us within 48 hours of delivery
  • Share clear photos/videos as proof

We will arrange a replacement or full refund at no extra cost.

 

7. Cancellation Policy

  • Orders can be cancelled before they are shipped
  • Once shipped, orders cannot be cancelled

 

8. Shipping Charges for Returns

  • If the return is due to a defect or error from our side, we will bear the shipping cost
  • For other returns, shipping charges may be applicable

 

9. Contact Us

For any return or refund-related queries, feel free to reach out:

  • Email: contact@avanyix.com
  • Phone: +91 8330010852

 

AVANYIX – Where Style Meets Expression.